01/23/2025 - Onboard to Excel: Transforming New Hire Success

On this Sales Training Call, Mercedes Torres announced a new policy requiring cameras on during meetings starting February 1st to enhance engagement. The meeting centered on improving onboarding for new sales hires, emphasizing structured 30-60-90 plans to achieve 80-100% effectiveness by day 91 and starting onboarding 20 days pre-hire. Key challenges discussed included planning activities, knowledge transfer, and avoiding poor hiring practices that lead to undisciplined growth and inflated costs. The session highlighted the need for strategic hiring decisions, clear role definitions, and performance metrics to support long-term success. Positive onboarding practices like mentorship, role-playing, and feedback were emphasized to foster effective customer interactions and maintain high training standards. Specific topics are discussed as well, such as:

The PowerPoint Presentation for this Call: https://crpropertygroup629-my.sharepoint.com/:p:/g/personal/jcipollini_ifhbuyers_com/ET21FC2kgLBOpWxqagac77UBLZfTFc6i1N87fP7btyKdeQ?rtime=YDjG6-Y-3Ug

· How can we improve the onboarding process for new sales hires?
· How do you measure the effectiveness of your training programs?
· How can we incorporate role-playing into our training sessions more effectively?
· How do you manage the challenges of transferring knowledge to new team members?
· How can we ensure that new hires achieve 80-100% effectiveness by day 91?
· What are the key challenges you’re facing with the current onboarding process?
· What strategies have worked best in improving employee engagement?
· What specific activities do you include in the 30-60-90 onboarding plan?
· What role does mentorship play in your onboarding strategy?
· What changes would you make to improve the hiring process moving forward?