On this Elevate Call, we explored effective lead management in real estate, highlighting the importance of hiring emotionally intelligent lead managers who can build relationships with potential sellers. Key strategies included defining the role’s purpose, setting clear goals, asking the right questions, and avoiding common pitfalls. The discussion emphasized crafting job descriptions, conducting interviews, and training lead managers to prioritize empathy and understanding, while supporting them through flexibility, availability, and open communication to maximize results. Specific topics are discussed as well, such as:
· How can you identify the right person for the lead manager role?
· How should lead managers prioritize empathy and understanding during interactions with potential sellers?
· How do you avoid common pitfalls in lead management?
· How can open communication channels be maintained to support lead managers effectively?
· What are the core purposes and goals of the lead manager role in real estate?
· What types of questions should be asked to engage potential sellers effectively?
· What qualities should be highlighted in a job description for a lead manager?\
· What strategies can be used to train lead managers to improve their emotional intelligence and relationship-building skills?
